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(479) 333-2024
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Privacy Policy

Peak Posture & Performance, PLLC respects your privacy and is committed to protecting the personal information you provide to us through our website, scheduling systems, patient communication systems, forms, phone calls, emails, and text messaging services.

This Privacy Policy explains how we collect, use, protect, and share information, including information related to appointment scheduling, patient communication, and SMS/text messaging.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Date of birth
  • Appointment information
  • Patient intake information
  • Communication preferences
  • Information submitted through website forms, scheduling links, patient forms, phone calls, emails, or text messages

We may also collect basic website usage information, such as pages visited, browser type, device type, and general interaction data, to help improve our website and patient experience.

How We Use Information

We may use your information to:

  • Schedule and manage appointments
  • Send appointment reminders and updates
  • Communicate with you about services provided by Peak Posture & Performance, PLLC
  • Respond to questions or requests
  • Provide patient support
  • Improve our website, office systems, and patient communication process
  • Maintain business, legal, and compliance records
  • Coordinate care, billing, documentation, or administrative services when appropriate

Information Protection / No Sale or Distribution

Peak Posture & Performance, PLLC does not sell, rent, trade, or share your personal information with third parties for their marketing purposes.

Mobile opt-in information and text messaging consent will not be sold, rented, shared, or distributed to third parties or affiliates for marketing or promotional purposes.

All other categories of information sharing exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.

We may share limited information only when necessary to operate our business, provide patient communication services, maintain scheduling systems, comply with legal obligations, support healthcare operations, or work with service providers who assist us in delivering services. These service providers are only permitted to use information as needed to perform services on our behalf.

SMS Messaging Terms and Conditions

By providing your mobile phone number and opting in to receive text messages from Peak Posture & Performance, PLLC, you agree to receive SMS/text messages related to services provided by our office.

Text messages may include, but are not limited to:

  • Appointment reminders
  • Scheduling confirmations
  • Appointment updates
  • Office notifications
  • Patient communication related to services provided by Peak Posture & Performance, PLLC
  • Follow-up communication related to appointments, forms, or office processes

Messaging frequency may vary depending on your appointments, communication needs, and interaction with our office.

Standard message and data rates may apply depending on your mobile carrier and phone plan.

You may opt out of text messages at any time by replying STOP to any text message you receive from us. After you opt out, you may receive a final confirmation message confirming that you have been unsubscribed.

For help, reply HELP or OPTIONS, or contact Peak Posture & Performance, PLLC directly at (479) 333-2024 or office@nwachiro.com.

Consent to receive text messages is not a condition of receiving care or services from Peak Posture & Performance, PLLC.

For more information about how your information is handled, please review this Privacy Policy at:
https://nwachiro.com/privacy-policy/

Patient Communication Notice

Text messaging is used for convenience and patient communication. Please do not use text messaging for emergencies or urgent medical needs. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Third-Party Service Providers

Peak Posture & Performance, PLLC may use third-party platforms and service providers to support scheduling, patient communication, office administration, website hosting, messaging, and practice management services. These providers may process information only as needed to provide services on our behalf.

We do not authorize third-party service providers to use mobile opt-in information or SMS consent information for their own marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of electronic communication or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to update your contact information, ask questions about this Privacy Policy, or request changes to your communication preferences.

You may opt out of SMS/text messaging at any time by replying STOP to a text message from us or by contacting our office directly.

Contact Us

If you have questions about this Privacy Policy or our communication practices, please contact:

Peak Posture & Performance, PLLC
7253 W Sunset Ave, Suite I
Springdale, Arkansas
Phone: (479) 333-2024
Email: office@nwachiro.com
Website: https://nwachiro.com